PSC FALCON 315 User's Guide Page 94

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Troubleshooting, Care and Technical Support
84
Falcon
®
DOS Portable Terminals
Care and Cleaning
With normal use, the Falcon DOS portable terminal, the Falcon Dock,
and the Falcon 4-Slot Dock require no maintenance. If a unit gets dirty,
wipe it with a damp cloth.
Technical Support
PSC Website Technical Support
The most comprehensive source for technical support and information for
PSC products is the PSC website, at
www.pscnet.com. The site offers
answers to frequently asked questions (FAQs), software updates, patches,
demos, product documentation, and instructions for returning products
for repair. Select
Contact PSC from the Search Menu.
Reseller Technical support
Another excellent source for technical assistance and information is an
authorized PSC reseller. A reseller is directly acquainted with specific types
of businesses, application software, and computer systems and, therefore,
is in the best position to provide individualize assistance.
E-Mail Technical Support
If the solution to a technical support question is not available through the
PSC website or a local reseller, contact PSC technical support directly via
E-mail at
Telephone Technical Support
To speak to technical support staff, please call (541) 685-3600.
Do not immerse either the Falcon or the docks in liquid.
Do not use abrasive cleaners on the display screen.
2314.book Page 84 Friday, July 12, 2002 1:42 PM
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