PSC Magellan 8500 Service Manual Page 1

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72191202 (05/2012) 0.0
METTLER TOLEDO
DIVA Service Manual
PSC 8500 Magellan Scanner
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Summary of Contents

Page 1 - 72191202 (05/2012) 0.0

72191202 (05/2012) 0.0 METTLER TOLEDO DIVA Service Manual PSC 8500 Magellan Scanner

Page 2

METTLER TOLEDO DIVA Service Manual 4 Mettler-Toledo (ChangZhou) Scale & System Ltd. Legal Metrology Declaration of Conformity Déclaration de c

Page 3 - OR CHANGES WITHOUT NOTICE

METTLER TOLEDO DIVA Service Manual 5 Important notice for verified weighing instruments M M M M Weighing Instruments verified at the place of manufa

Page 4 - Precautions

METTLER TOLEDO DIVA Service Manual 62 Installation 2.1 Precautions Before you install your DIVA scale, keep in mind the following factors, which migh

Page 5 - Contents

METTLER TOLEDO DIVA Service Manual 7 For Weigh Only Version: The Weigh Only version comes with a tower mount. Assemble the Weight Only tower as

Page 6

METTLER TOLEDO DIVA Service Manual 82.5 Sealing After installation is complete, legal-for-trade applications require sealing so that the settings cann

Page 7 - 1 Introduction

METTLER TOLEDO DIVA Service Manual 9 For your notes:

Page 8 - 1.3 Physical Dimensions

METTLER TOLEDO DIVA Service Manual 103 Set-up and Calibration There are two types of setup modes. The first is called “Service Mode” and it allows

Page 9 - 1.7 Option

METTLER TOLEDO DIVA Service Manual 11 Price Computing Version Weigh Only Version You can press the Tare key to move to Grp 2, 3,

Page 10 - Model/Type: DIVA

METTLER TOLEDO DIVA Service Manual 123.3 Set up Soft Switch and Default Table Group.Step Function Possible Selections Master Mode Access Group 1

Page 11

METTLER TOLEDO DIVA Service Manual 13 Group 2 Press Zero to Enter Press Tare to go to Group 3 Group.Step Function Possible Selections Mast

Page 13 - 2.4 Power up sequence

METTLER TOLEDO DIVA Service Manual 14EXIT Press Zero to EnterPress Tare to go to Group 1 SAVE Save or abort setting SAVE – save all settings and r

Page 14 - 2.5 Sealing

METTLER TOLEDO DIVA Service Manual 15 3.4 Country Defaults PC WO WO WO WO WO WO WO WO WO WO WO WO WO WO WOFunction Germany/ France USA Austria Spain

Page 15 - For your notes:

METTLER TOLEDO DIVA Service Manual 163.5 GeoCal Country Codes Country Geo-Value Austria 18 Belgium 21 Bulgaria 16 Croatia 18 Czechia 20 Denmark 23

Page 16 - 3 Set-up and Calibration

METTLER TOLEDO DIVA Service Manual 17 3.6 GeoCal USA State Location Codes State Code Alabama Birmingham & North South of Birmingham 13 12 Al

Page 17 - DIVA Service Manual 11

METTLER TOLEDO DIVA Service Manual 18

Page 18

METTLER TOLEDO DIVA Service Manual 19 3.7 Calibration Note: These functions are directly related to the Weight & Measurement regulations in your

Page 19

METTLER TOLEDO DIVA Service Manual 20Note: If the scale is unable to complete calibration it will display “E 20”. Cycle power to the scale and rest

Page 20 - WO – Weight Only

METTLER TOLEDO DIVA Service Manual 21 4 Operating Instructions 4.1 Displays 72190532 72190533 72187467 72187468 72188

Page 21 - 3.4 Country Defaults

METTLER TOLEDO DIVA Service Manual 22 4.2 Keyboard Key Description Used to return the scale to gross zero. Tare key. 4.3 Cursors Cursor Descri

Page 22 - Country Codes

METTLER TOLEDO DIVA Service Manual 23 4.4 Operations 4.4.1 Weighing and Communication Place the item to be weighed on the platter, the weight will b

Page 23 - USA State Location Codes

1 INTRODUCTIONThis publication is provided solely as a guide for individuals who have purchased the METTLER TOLEDO DIVA scale product. Information

Page 24 - DIVA Service Manual 18

METTLER TOLEDO DIVA Service Manual 245 Service and Maintenance This section provides information on servicing and maintaining the scale including: 

Page 25 - 3.7 Calibration

METTLER TOLEDO DIVA Service Manual 25 5.2 Troubleshooting The following table lists error messages, descriptions, and corrective actions. Error Codes

Page 26 - DIVA Service Manual 20

METTLER TOLEDO DIVA Service Manual 26 Note: All other pins should not be connected. Should you need to construct your own communications cable. T

Page 27 - 4 Operating Instructions

METTLER TOLEDO DIVA Service Manual 27 5.5 Parts and Descriptions General Exploded Diagram DIVA P2

Page 28 - 4.3 Cursors

METTLER TOLEDO DIVA Service Manual 28Diva P3 Consists of same parts as DIVA P2 with the exception of the parts labeled below

Page 29 - 4.4 Operations

METTLER TOLEDO DIVA Service Manual 29 Note: Most parts are not available for individual replacement. This following chart and diagrams are onl

Page 30 - WARNING

METTLER TOLEDO DIVA Service Manual 305.6 Replacement Parts Order Numbers Part Number Exploded ID Description Picture 72191106 23-30 SL DISP,W/LENS&

Page 31 - 5.4 Connections to a POS

METTLER TOLEDO DIVA Service Manual 31 Part Number Exploded ID Description Picture 68001451 21 Security Label 72194083 Not Shown Mounting Screw

Page 32 - 5.4.2 Handshaking

METTLER TOLEDO DIVA Service Manual 32Part Number Exploded ID Description Picture 71209952 34 PCB, FOUR LINE DISPLAY

Page 33 - 5.5 Parts and Descriptions

METTLER TOLEDO DIVA Service Manual 33 6 Appendix 6.1 Protocols The numbers correspond to the number that will show up in the Soft Switch settings in

Page 34 - Diva P3

Precautions WARNING ONLY PERMIT QUALIFIED PERSONNEL TO SERVICE THIS EQUIPMENT. EXERCISE CARE WHEN MAKING CHECKS, TESTS AND ADJUSTMENTS THAT MUST BE

Page 35

METTLER TOLEDO DIVA Service Manual 346.1.1 NCI – ECR 6.1.1.1 OVERVIEW The serial communications protocol is used to interface Weigh-Tronix/NCI PO

Page 36 - 72208127

METTLER TOLEDO DIVA Service Manual 35 Name: Zero the scale Command: Z<CR> Response: Scale is zeroed, returns scale status. (

Page 37

METTLER TOLEDO DIVA Service Manual 36 Weight Command: W This command causes the scale to return the displayed weight string in ECR format. The scale w

Page 38 - DIVA Service Manual 32

METTLER TOLEDO DIVA Service Manual 37 Scale Status Command: S There will be at least two status bytes. If bit 6 of the second status byte is set the

Page 39 - 6 Appendix

METTLER TOLEDO DIVA Service Manual 386.1.2 (Reserved) 6.1.3 8217 Mettler Toledo 6.1.3.1 Host Communications The 8217 scale acts as a peripheral dev

Page 40 - 6.1.1 NCI – ECR

METTLER TOLEDO DIVA Service Manual 39 6.1.3.2 Command Descriptions ASCII Commands (* MUST BE UPPERCASE CHARACTERS ONLY.) *ASCII Command From Host Sc

Page 41 - Optional Commands

METTLER TOLEDO DIVA Service Manual 406.1.3.3 Status Byte Format When the scale responds with STX?status byte CR , this indicates a status byte. The s

Page 42 - DIVA Service Manual 36

METTLER TOLEDO DIVA Service Manual 41 6.1.3.4 Confidence Test Status Byte Format When the scale responds with STX? status byte CR, after requesting

Page 43 - Scale Status Command: S

METTLER TOLEDO DIVA Service Manual 426.1.3.5 Tare Tare can be taken on an item two ways: Automatic or digital. REMOTE TARE The unknown weight of an o

Page 44 - 6.1.3 8217 Mettler Toledo

METTLER TOLEDO DIVA Service Manual 43 6.1.4 8213 Mettler Toledo 6.1.4.1 Host Communications The 8217 scale acts as a peripheral device when connect

Page 45 - ASCII Commands

DIVA Service Manual 3 Contents 1 INTRODUCTION ...

Page 46 - 6.1.3.3 Status Byte Format

METTLER TOLEDO DIVA Service Manual 446.1.4.2 Command Descriptions ASCII Commands (* MUST BE UPPERCASE CHARACTERS ONLY.) *ASCII Command From Host Scal

Page 47

METTLER TOLEDO DIVA Service Manual 45 6.1.4.3 Status Byte Format When the scale responds with STX?status byte CR , this indicates a status byte. The

Page 48 - 6.1.3.5 Tare

METTLER TOLEDO DIVA Service Manual 466.1.4.4 Confidence Test Status Byte Format When the scale responds with STX? status byte CR, after requesting a

Page 49 - 6.1.4 8213 Mettler Toledo

METTLER TOLEDO DIVA Service Manual 47 6.1.5 EPOS 1 6.1.5.1 Data Format 2400 Baud (select 2400, 4800 or 9600) 7 data bits (select 7 or 8) Even parity

Page 50 - 6.1.4.2 Command Descriptions

METTLER TOLEDO DIVA Service Manual 48 6.1.5.3 Command Flow ECR Scale COMMENTSENQ (05h) ACK (06h) Data Available. Errors could be: CAN - repeat we

Page 51 - 6.1.4.3 Status Byte Format

METTLER TOLEDO DIVA Service Manual 49 6.1.6 EPOS 2 6.1.6.1 Data Format 2400 Baud (select 2400, 4800 or 9600) 7 data bits (select 7 or 8) Even parity

Page 52

METTLER TOLEDO DIVA Service Manual 50 6.1.6.4 Command Flow ECR Scale COMMENTSENQ (05h) ACK (06h) Data Available. Errors could be: CAN - repeat we

Page 53 - 6.1.5 EPOS 1

METTLER TOLEDO DIVA Service Manual 51 6.1.7 (Reserved)

Page 54 - 6.1.5.3 Command Flow

METTLER TOLEDO DIVA Service Manual 526.1.8 Dialog 06 With free programmable POS-Systems it is for a third party on principle possible, to manipulate p

Page 55 - 6.1.6 EPOS 2

METTLER TOLEDO DIVA Service Manual 53 6.1.8.3 Command Descriptions Records for Communications from a POS system to the Scale Record 01: Transmitti

Page 57 - 6.1.7 (Reserved)

METTLER TOLEDO DIVA Service Manual 54 Records for Communications from the Scale to a POS system Record 02: Result of weighing (answer to recor

Page 58 - 6.1.8 Dialog 06

METTLER TOLEDO DIVA Service Manual 55 6.1.8.4 Description of the Dialog A dialogue will always be initiated by the POS-system. Description of weig

Page 59 - 6.1.8.3 Command Descriptions

METTLER TOLEDO DIVA Service Manual 56 6.1.8.5 Flow Chart EOT STX SATZ 03 ETXSTXSATZ 04 ETXETXSTX SATZ 05 ETXSTX SATZ 10 ETXSTX SATZ 20 ETXENQSTX

Page 60

METTLER TOLEDO DIVA Service Manual 57 6.1.9 Dialog 04 / 02 Note: To use Dialog 04, select this protocol but set the baud rate to 4800, for Dialog

Page 61

METTLER TOLEDO DIVA Service Manual 58 6.1.9.3 Command Descriptions POS System Communications to a Scale Setting number 01 - Basic Price EOT STX 3

Page 62 - 6.1.8.6 Data Format

METTLER TOLEDO DIVA Service Manual 59 Scale Communications to a POS System Setting number 02: Weight, Price, and Total Price STX 30h 32h ESC

Page 63 - 6.1.9 Dialog 04 / 02

METTLER TOLEDO DIVA Service Manual 60 6.1.10 Extended Dialog 06 The Extended Dialog 06 protocol is for use with communication between the DIVA and the

Page 64 - 6.1.9.3 Command Descriptions

METTLER TOLEDO DIVA Service Manual 61 6.1.11 ICL 6.1.11.1 Data Format 9600 Baud (select 2400, 4800 or 9600) 7 data bits (select 7 or 8) Even parity

Page 65 - 30H = lb

METTLER TOLEDO DIVA Service Manual 62 6.1.11.4 Command Flow ECR Scale COMMENTSENQ (05h) ACK (06h) Data Available. Errors could be: CAN - repeat w

Page 66 - 6.1.10 Extended Dialog 06

METTLER TOLEDO DIVA Service Manual 63 6.1.12 Shekel (WO) 6.1.12.1 Command Flow ECR Scale Comment S<CR><LF> S_XXXXXXXXXX_g_<CR&

Page 67 - 6.1.11 ICL

1 1 Introduction The DIVA is designed to mount on the PSC 8500 Scanner and communicate with ECR and POS systems for weighing needs. 1.1 Reliability T

Page 68 - 6.1.11.4 Command Flow

METTLER TOLEDO DIVA Service Manual 646.1.13 RIVA 5462 (WO) 6.1.13.1 Data Format 2400 Baud 7 data bits Odd parity 2 stop bit Weight request: <Stx

Page 69 - 6.1.12 Shekel (WO)

METTLER TOLEDO DIVA Service Manual 65 6.1.14 IP3 (PC) 6.1.14.1 Data Format 9600 Baud (typical) 7 data bits (typical) Even parity (typical) 1 stop bit

Page 70 - 6.1.13 RIVA 5462 (WO)

METTLER TOLEDO DIVA Service Manual 66 6.1.14.2 Command Descriptions ECR Time out Scale COMMENTS STX (02h) 500ms ACK (06h) @ (40h) 1 (31h

Page 71 - 6.1.14 IP3 (PC)

METTLER TOLEDO DIVA Service Manual 67 6.1.15 (Reserved)

Page 72

METTLER TOLEDO DIVA Service Manual 68 METTLER TOLEDO 1900 Polaris Parkway Columbus, Ohio 43420-2020 P/N: 72191204 ME

Page 73 - 6.1.15 (Reserved)

METTLER TOLEDO DIVA Service Manual 21.3 Physical Dimensions The dimensions of the scale with tower are as follows:

Page 74 - DIVA Service Manual 68

METTLER TOLEDO DIVA Service Manual 3 1.4 Power Requirements Two different power options exist: 1. If the scanner is equipped for use with MT weigh

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